Billing Terms & Conditions

Definitions

Seller refers to the website owner (Peacefield Titanium, LLC) – the person to whom the order for the purchase has been given.

Buyer refers to the person or organization placing the order.

Goods or services refers to the product(s) for which the buyer has placed an order for with the seller.

Payment

All payments are due upon completion of order. If a payment is not received or the payment method is declined the order will not be placed for the products and no items will be shipped. The buyer forfeits the ownership of any items due to non-payment. We accept most major credit cards including Visa, Mastercard, Discover, and American Express. We also accept Paypal as a form of payment.

Shipping Policies

Our standard shipping within the USA and International is USPS First-class. Standard Domestic shipping is FREE. We can ship Express if requested. ($20 fee) Tracking and insurance is included with every purchase.

All taxes and/or custom/duty charges are the buyers responsibility.

Shipping within the US usually takes 3-5 days: International shipping is usually 10-14 days. If you need this ring quickly we do offer an express shipping option.

If an item is lost during shipping, a new item will be shipped (at NO cost to the buyer) or the total cost of the item including shipping, will be refunded to the buyer by the seller. Shipping costs may increase if shipping internationally or on rush orders. Offer for Free Shipping in the USA does not apply to any orders shipped outside of the USA. Additional shipping will be charged for orders shipped outside of USA. If an item is damaged during shipping, seller will not be held responsible. The seller will take all reasonable steps to ensure the protection from loss, damage or destruction of the services or materials it supplies the buyer. If there are any issues with your shipment please contact us.

Refund/Return Policy

We gladly accept exchanges: Titanium cannot be resized which is why we offer the exchange option.

Returns are accepted on a case by case basis. Returns may be subject to a restock fee.

Contact me within: 7 days of delivery

Ship items back within: 14 days of delivery

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)

Returns and exchange details

If you are not 100% satisfied with your purchase for any reason please contact me. If a return is agreed upon the buyer will be responsible for the return shipping. There may be a 20% restock fee that applies. If the return is due to an error on my end, I will cover the return shipping and no restock fee will apply.

I do not accept returns for incorrect size ordered.
I charge $50 plus shipping for all exchanges.

You must contact me within 7 days of receiving your order.

Here at Peacefield Titanium, we recognize that accidents happen sometimes, no matter how careful. If your ring becomes damaged, no matter how severe, we can fix it; from a simple refinish to complete replacement of the wood.

Shipping charges incurred for returned merchandise is the responsibility of the buyer.

Please see our return policy for more detailed information: return policy.

Cancellation

An order may be cancelled up until payment has been processed. Once the payment is processed, the buyer is responsible for the payment.

Complaints

Any complaints about items or the seller should be submitted to our support team. Please email: peacefieldtitanium@gmail.com. There is no guarantee of a resolution. Each case will be looked at individually and the seller will be in contact.

Legalities

The seller is not responsible for any health or safety concerns once the buyer has received the goods or services. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.

Any dispute arising out of such use of the website is subject to the laws of the site owner's state.

These billing terms and conditions are subject to change.

Your use of this website and placement of an order indicates you are in agreement with these billing terms and conditions.