FAQ's
Frequently Asked Questions (FAQ)
1. What makes Peacefield Titanium rings unique? At Peacefield Titanium, we pride ourselves on crafting rings that stand out for their quality and unique design. Each ring is handcrafted from high-quality materials such as titanium, tungsten, and specialty woods, ensuring a piece that's not only beautiful but built to last against the backdrop of mass-produced items.
2. Can I customize my ring at Peacefield Titanium? Absolutely! Customization is at the heart of what we do. You can choose the material, design, inlays to make your ring truly personal. Reach out to us with your ideas, and let's create something unique together.
3. How do I ensure I choose the right size for my ring? Finding the perfect fit is crucial. We recommend visiting a local jeweler to get your ring size accurately. Alternatively, you can order a ring sizer from our website, or follow our online guide to measure your size at home.
4. What is your return and exchange policy? We accept returns and exchanges on non-customized rings within 30 days of purchase, provided they are returned in their original condition. Custom rings are made to order and, as such, are final sale but we are committed to ensuring you are satisfied with your purchase, so please contact us if there are any issues.
5. How long will it take to receive my custom ring? Custom ring production typically takes 1-2 weeks as we craft your ring to meet all your specifications. Shipping times vary based on your location. We'll keep you updated every step of the way and provide a tracking number once your order ships.
6. Do you offer warranties on your rings? Yes, we offer a lifetime warranty against manufacturing defects on all our rings. This warranty covers any defects in materials or workmanship but does not cover damages caused by normal wear and tear or accidental damage.
7. How should I care for my Peacefield Titanium ring? Your ring's longevity and beauty can be maintained with proper care. Avoid exposing the ring to harsh chemicals and clean it regularly with mild soap and water. Detailed care instructions specific to the materials of your ring will be provided with your purchase.
8. Are Peacefield Titanium rings eco-friendly? We are committed to sustainability. Our rings are made using eco-friendly materials, including recycled metals and ethically sourced woods. We strive to minimize our environmental impact throughout our crafting process. Our shopis powered by solar panels in the backyard to insure your ring is made with renewable energy.
9. Do you ship internationally? Yes, we ship our rings worldwide. Shipping costs and delivery times depend on the destination. Please refer to our shipping policy for detailed information.
10. What forms of payment do you accept? We accept several payment methods, including all major credit cards, PayPal, and other secure online payment systems. Our website ensures your payment information is safe using the latest security technology.
Q) Can my ring be resized later?
A) Titanium rings cannot be re-sized. Please contact us as soon as possible for a ring exchange with the proper size. We offer one free+shipping ring exchange within 30 days of delivery for the proper size.
https://www.peacefieldtitanium.com/pages/ring-sizing
Q: Are your wood rings waterproof?
A: Yes, our wood rings are sealed with a waterproof finish that makes them resistant to scratches and moisture. However, we do not recommend wearing your ring while swimming or showering.
Q: How do I know what size ring to order?
A: We offer custom made for you sizing rings to ensure the best possible fit, to determine the correct size for your ring. You can contact us for assistance. hello@peacefieldtitanium.com
Q: How do I care for my wood ring?
A: We recommend removing your ring when performing tasks that may scratch or damage it. To clean your ring, simply wipe it with a soft, dry cloth. Avoid using any harsh chemicals or cleaners, as these can damage the finish of your ring.
Q: Do you offer rings for women?
A: Yes, we offer rings for both men and women. Our rings are unisex and can be customized to fit any style or taste.
Q: Do you offer engraving services?
A: At this time we cannot engrave our rings